At Clouding AI, we help leading organizations in the Middle East rethink how they connect with their customers. We believe that in today’s world, customer experience isn’t just about being fast or digital—it needs to be intelligent and human. Combining the power of Salesforce, the intelligence of AI, and a perspective rooted in empathy, we empower organizations to create more meaningful, personalized, and impactful customer engagements.

We don’t just implement Salesforce

To be clear—we are not just Salesforce implementers.
Clouding AI is a Salesforce-first advisory and delivery firm, where we approach every project as a transformation. We ask the questions before we consider the technology—what do your customers feel, what challenges are your teams facing, and where does your business want to go?

Empathy: Our strongest tool

What sets us apart isn’t just our technical expertise—it’s our approach driven by empathy.
We strive to understand your business’s pain points, not just map them. Based on this understanding, we design Salesforce and AI solutions that work not only on paper but also in the real world.

Three forces, one clear direction

We bring together three core strengths in every solution we deliver:
Salesforce — the world’s #1 trusted customer engagement platform.
AI — enabling scale, automation, and personalization.
Empathy — guiding us to ask the right questions and create the right experiences.

Why we exist

At Clouding AI, our purpose is simple—to make customer experiences smarter, while keeping them human.
We help organizations not only perform better today but also prepare for the future.

With Clouding AI, you don’t just adopt technology—you build better relationships with your customers.