Customer expectations are shifting at the speed of technology. This now includes generative artificial intelligence (AI), which can personalize experiences at scale, offer new insights into data, and streamline front, middle, and back-office integration. Companies that implement these opportunities faster while protecting customer trust will speed ahead in a race for loyalty that’s no longer in the future. It’s now.
At KPMG Global, we have invested $2 billion in cloud and AI technologies to help clients accelerate their adoption of modern technology in a way that is responsible, reliable, and ethical. And through our alliance with Salesforce, we can help you build these improvements into an integrated customer experience.
Salesforce is the market leader in cloud-based platforms that help businesses connect to their customers. Their Customer 360 solutions harness AI to elevate the customer experience at every touchpoint, MuleSoft empowers integration across the enterprise, and Tableau visual analytics help turn data into deeper insights and better decisions. Together, KPMG Global and Salesforce can accelerate your business transformation and build lasting connections to your customers.
